Privacy Policy
Last updated: January 15, 2026
At Opieqmvfq C.A., we are committed to protecting the privacy and personal data of our users. This policy describes how we collect, use, store, and protect your information when you use our real estate crowdlending platform.
1. Information We Collect
We collect personal information that you provide directly when registering and using our platform. This includes your full name, email address, phone number, residential address, identification data such as Venezuelan national ID card or passport, and financial information necessary to manage your investments. Additionally, our systems automatically gather technical data when you browse our site: IP address, browser type and version, operating system, pages visited, session duration, and navigation patterns. These technical data allow us to optimize platform performance and improve the user experience.
2. Purpose of Data Processing
We use the collected information to facilitate the registration process, identity verification, and compliance with know-your-customer (KYC) regulations. We process and manage investments made through the platform, send communications about the status of your investments, project updates, and return distributions. We comply with current legal and regulatory obligations in Venezuela, continuously improve our platform functionality, and prevent fraudulent activities to protect all our users.
3. Data Sharing with Third Parties
We do not sell or transfer your personal information to third parties for advertising or marketing purposes. We only share data with essential service providers assisting in platform operations, such as certified payment processors and authorized identity verification services. We may also disclose information to regulatory and governmental authorities when required by law, and to our external legal advisors and auditors in compliance with corporate obligations. All our providers are bound by strict confidentiality and personal data protection agreements.
4. Security Measures
We implement robust technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. We employ TLS 1.3 encryption for data in transit, AES-256 encryption for data at rest, role-based access controls with multi-factor authentication for our personnel, 24/7 continuous threat monitoring, and quarterly security audits conducted by independent firms. Despite these measures, we acknowledge that no system is completely invulnerable. In the event of a security breach compromising your personal data, we will notify you within 72 hours of discovering the incident.
5. Your Rights as a Data Subject
In accordance with current Venezuelan legislation and international best practices, you have the right to access all personal information we hold about you, request rectification of inaccurate or outdated data, require deletion of your data when no longer necessary for the original collection purposes, object to the processing of your personal data in specific circumstances, and request portability of your data to another service provider in a structured and commonly used format. To exercise any of these rights, contact our Data Protection Officer at privacidad@opieqmvfq.com.
6. Information Retention
We will retain your personal data for as long as you maintain an active account on our platform and for the time necessary to fulfill the purposes described in this policy. Information related to financial transactions and investments will be retained for a minimum of ten years in compliance with SENIAT tax regulations and applicable financial regulations in Venezuela. Upon expiration of the retention period, your data will be securely deleted or irreversibly anonymized.
7. Contact and Complaints
If you have questions, concerns, or wish to exercise your rights regarding the processing of your personal data, you may contact us through the following channels: Opieqmvfq C.A. Av. Francisco de Miranda, Torre Oxalis, Floor 14, Office 14-C Urbanización El Rosal, Chacao, Caracas 1060 Capital District, Venezuela Email: privacidad@opieqmvfq.com Phone: +58 (212) 953-0187